Quality Management System

Quality Policy

In order to guarantee maximum customer satisfaction, Salher Ibérica is committed to the quality of the activities of:

• Design and Manufacture of Wastewater Treatment and Drinking Water Systems;
• Design and manufacture of GFRP (Glass Fibre Reinforced Polyester) equipment for water treatment (Purification and Potabilisation).

For this purpose, we have a Quality Management System based on the UNE-EN-ISO 9001:2015 standard. In addition, Salher Ibérica’s Direction is committed to comply with and communicate the following values and commitments:

1. Continuously improve the effectiveness of the processes through the organisation’s Quality Management System and its control.
2. Focus of the Direction on continuous improvement, updating our internal processes and codes of good practice, increasing the quality of our activities and the expectations of our clients.
3. Compliance with customer and stakeholder requirements, legal and regulatory requirements and those established internally.
4. To promote a culture in the organisation that allows us to anticipate the needs of our customers, with the aim of exceeding their expectations.
5. To encourage the participation of our employees and their personal and professional development.

Quality is a commitment and a responsibility for all Salher Ibérica staff, who actively participate in the maintenance and continuous improvement of our Quality Management System.

The Direction is committed to provide the necessary human and material resources to comply with the requirements of the activities that are developed, the objectives and to continuously improve the efficiency of our Quality Management System.

This quality policy is reviewed annually for its adequacy to the context of the organisation and strategic direction. It is communicated and made available to relevant stakeholders.